Terms and Conditions

These Terms and Conditions govern your use of this website and constitute the User Agreement between yourself and the owner of this property. By using, viewing, transmitting, caching, storing and/or otherwise utilising this website, including the services or functions offered hereon and/or the contents and information on this website, you are hereby agreeing to each and all of the terms and conditions of use set forth below without revision or modification, and waive any right to claim ambiguity or error on this User Agreement. It is important to remind both periodic and continued users of this website, that there may be amendments, revisions or updating of the terms and conditions of this User Agreement at any time and without prior notice to you, and your continued use of the website shall be conditioned upon the terms and conditions in force at the time of your use. Periodic or continued users of this website are reminded that website usage following the posting of changes, updating or amendments to this Agreement from to time shall imply that such changes or amendments are accepted by you. You should thus carefully review the terms and conditions of this User Agreement each time you use this website.

Should you not agree to each and every term and condition set out herein, you are asked to immediately refrain from using this website.

  1. Our Details

We may be contacted on the following telephone numbers:  (+356) 20105018, (+356) 79284217 or by using the Contact Us form on this website.

The property featured on this website is owned and managed by the property owner.

  1. Privacy Policy

We are committed to protecting our visitor’s privacy and we will not collect any personal information about you as a visitor unless you provide it voluntarily. Any personal information you communicate to us is kept by us in accordance with the Data Protection Act, 2001 (Chapter 440 of the Laws of Malta).

  1. The Data Protection Act 2001

Since the introduction of the Data Protection Act, 2001 (Chapter 440 of the Laws of Malta) into our law, we have a legal duty to respect and protect any personal information we collect from you and we will abide by such duty. We take the necessary safeguards to prevent unauthorized access and will not pass on details collected from you as a visitor to any third party or entity unless you give us your consent to do so, or unless we are compelled to do so by Law or any court or tribunal.

  1. Information Collected

As a visitor to our website, we collect two types of information on/from you:

(1) Contact or Booking Information

(2) Media Download/Upload information

        4.1 Contact or Booking Information

When you fill in the forms on  this website, we use the personal information submitted in the form only to respond to your message or book the property or service you request. In order to process your booking, we need to collect certain personal details from you. These details will usually include the names and addresses of party members, ID Card / Passport number, payment details and special requirements. This personal information will not be kept longer than necessary. It is important to note that the forms displayed on this website and the information required may vary from one service to the other.

Failure to enter the information requested in the forms displayed on this website will result in either the form not being submitted or not allowing us to process your request.

      4.2 Media Download/Upload Information
If you read or download information from our website, we automatically collect and store the following information:-

(a) Your Server Address;
(b) Your Top Level Domain Name (for e.g. .org, .com, .co.uk, etc.);
(c) The Date & Time You Visited Our Website;
(d) The Pages Of Our Website That You Accessed & The Documents You Downloaded;
(e) The Previous Website You Visited;
(f) The Type Of Web Browser You Used;
(g) The Operating System Of The Machine Running Your Web Browser & The Type And Version of Your Web Browser.

5. Links to other Websites

Our Website may contain hyperlinks to other websites, booking engines suppliers, entities or agencies. When such websites are administered and operated by us then the Terms & Conditions & Privacy Policy documented in the relative website will be applicable. Where such websites are operated by third parties, then you will be subject to the Terms & Conditions and Privacy Policy of the website in question. In these cases, we are not responsible for the content of the websites so operated by third parties and will not be responsible for the accuracy of opinions expressed in such websites and such websites are not monitored or checked by us for accuracy or completeness. The inclusion of any linked site on our website does not imply or constitute approval or endorsement of the linked site by us. If you decide to leave our website to access these third party sites, you do so at your own sole risk.

  1. Photographs

The photographic images displayed on this website have either been taken by us or our representatives and the property owner. All photographs are protected by copyright and other intellectual property laws and consequently you may not copy, reproduce or re-transmit these photographs, in whole or in part, in any manner, without our prior written consent.

  1. Restrictions of Use

As a condition of the use of this website, you agree that you shall not use our website for any purpose that is unlawful or prohibited by or inconsistent with this User Agreement. You represent and warrant that you are at least eighteen (18) years old and possess the legal authority and capacity to enter into this User Agreement and to use our website in accordance with the terms and conditions of this User Agreement. You may only use our website to make legitimate reservations, bookings or payments and not for any other unauthorized, false or fraudulent purposes, including, without limitation, to make any speculative, false or fraudulent reservations, bookings or payments or any reservation in anticipation of demand. You do not, by using the website, acquire any ownership or other rights to any content or other materials contained on or accessible through the website.

You agree that you will not use any device, software or other instrument to interfere or attempt to interfere with the proper working of our website, and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. In addition, you agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web-pages or the content contained herein, without our prior written consent (such consent is deemed given for standard search engine technology employed by internet search websites to direct internet users to this website).

This website may provide you with the ability to use user names, passwords, or other codes or devices to gain access to restricted portions of this website (access codes). The content contained in such restricted areas is confidential and is provided to you for your sole use only. Access codes are non-transferable, and we reserve the right to prohibit and/or suspend the use of such access codes on your behalf by third parties at our sole discretion, and/or where we determine that such use interferes with our website’s operation.

  1. Prices, Booking & Payment Terms

All Prices quoted on this website are in EURO and we only accept bookings at a minimum charge of 2 nights. You must book in accordance with the booking information provided to you on this website. The information and requirements contained in our booking vouchers and on our website, form part of your contract. If we have given you a quotation for a booking or service featured on our website, please note that such a quotation does not constitute a binding contract between us and shall not be confirmed until you pay your deposit and a booking voucher is issued by us. Therefore, if you have received a quotation from us, you are required to ensure that the description relating to the property or service in question meets your expectations prior to paying your deposit. After paying your deposit (if applicable) we will remind you when full payment is due and it is your responsibility to settle this balance when due. Failure to pay the full balance/cost for the booking of the property or service when due may result in our treating the booking as cancelled by you and cancellation charges may be applied as set out in Clause 19 below.

The following table sets out the Payment Terms for the booking of our property.

Deposits/Final Balances Property
Deposit to Reserve 100%
Security Deposit Euro 500 (Must be paid up-front with the full booking price).
More than 120 Days prior to arrival 50% of the Price
90 Days prior to arrival 50% of the Price or Full Balance


Rental Rates: 
Note that the table above refers to booking of the property whether these include or do not include airport transfers. In the case of individual and separate airport transfers a 100% (hundred percent) advance payment is required.

January 2016 – EUR 385 per night

February, March & April 2016- EUR 440 per night

May 2016 – EUR 550 per night

June 2016 – EUR 660 per night

July & August 2016 – EUR 715 per night

September 2016 – EUR 550 per night

October 2016 – EUR 495 per night

November & December 2016 – EUR 440 per night

An additional EUR 100 when booking 2 nights only.

During Easter, Christmas. New Year and Carnival periods, the cost will be double the rates quoted above.

 The above  rates include all utilities

  1. Contract

A binding contract between you and us of your confirmed booking and/or the provider(s) of other services will come into existence on completion of the booking process and/or the receipt of the deposit/full payment. All parties agree that this contract is deemed to have been made at our offices and that you have accepted in full the Terms & Conditions detailed herein.

  1. Liability

The transport and other services featured on this website belong to and are managed by independent property owners and suppliers. Once your booking is confirmed, we undertake to ensure that all parts of the booking which we and other suppliers have agreed to make, perform or provide as part of your contract are made, performed or provided with reasonable care and skill. However, we shall not be responsible for any injury, illness, death, loss, loss of enjoyment, damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following:

  1. a) The fault of the person(s) affected or any member(s) of their party or,
  2. b) The fault of a third party not connected with the provision of your booking which the property owner/other supplier (as applicable) could have predicted or avoided,
  3. c) “Force majeure” – in these booking terms and conditions “force majeure” shall mean any event which we, the property owner or other supplier(s) of the service(s) in question could not, even with all due care and diligence, foresee or avoid. Such events may include, but are not limited to; adverse weather conditions, water restrictions, war, threat of war, civil strife, industrial action, natural or nuclear disaster, fire, epidemics, terrorism, Acts of God, closure of ports, governmental action and all other events outside our/their control. We regret that we, the property owners and other service providers cannot accept liability or pay any compensation where the performance or prompt performance of our respective contractual obligations is prevented or affected by, or you otherwise suffer any damage or loss as a result of “force majeure”.
  4. d) We cannot accept responsibility for any services which do not form part of your contract. This includes, for example, any additional services or facilities which the supplier of the services in question agrees to provide for you where the services or facilities are not advertised on our website and we have not agreed to arrange them. A full list of all passenger names and ages must be provided at the time of booking.
  5. Insurance: You are recommended to take out adequate insurance cover before travelling to Malta. It is your responsibility to ensure that the insurance cover that you purchase is adequate for your particular needs and you should be covered for accidental damage to the property you booked through us as well as personal liability for yourself and for all travelers in your party. We shall not be held responsible for any claims arising during your holiday in the Maltese Islands and we reserve the right to request proof of your insurance at any time. Failure to show adequate insurance documents shall entitle us to terminate our contract with you (which shall be at our sole discretion).
  1. Security Deposits & Damages

All bookings are subject to a refundable security deposit and/or a breakage deposit of EUR 500. If you have not caused any damage and/or breakages, the security deposit will be returned to you prior to your departure from the property.

When you book through us, you accept responsibility for any damage or loss caused by you or any member of your party. Full payment for any such damage or loss must be paid direct at the time to the Property Owner or any other contact person appointed by the Property Owner. If you fail to do so, you will be responsible for meeting any claims subsequently made against us together with any legal costs as a result of your actions.

Upon your arrival at the property it is your responsibility to check the property and its contents in it. If at this time you discover that anything is missing or damaged then this must be reported IMMEDIATELY to the Property Owner or any other contact person appointed by the Property Owner. Otherwise it will be presumed that the damage/loss was caused by you. In the event of damages, breakages, losses, stains, additional cleaning due to the property being left excessively dirty or other costs including supplements for any additional guests not previously notified to us, you agree to pay any additional charges to the Property Owner or any other contact person appointed by the Property Owner on site. If you fail to do so the Property Owner reserves the right to pursue you for any such costs for the value of repair or replacement or for the refundable security deposit and/or breakage deposit,  values of which shall be deducted automatically.

  1. Your Behaviour

If you or any member of your party behave in such a way as to cause or be likely to cause danger, upset or distress to any third party or damage to the property, the Property Owner or any other contact person appointed by the property owner is entitled without prior notice, to terminate your booking at the property prior to its expiry. In this situation, you or the responsible person(s) in your party will be required to leave the property immediately. We will have no further responsibility toward such person(s) including any alternative accommodation arrangements. No refunds will be made and we will not pay any expenses or costs incurred as a result of the termination.

The property, on your departure, must be left as clean as at the time of your arrival. Prior to your departure, the Property Owner or any other contact person appointed by the Property Owner may conduct an inspection of the property in your presence. If you do not allow this and any damage, breakages, losses, etc are found after your departure, it will be presumed that these have been caused by you and you will be required to pay for any such damage, breakages, losses etc as per Clause 14.

  1. Pets

Under no circumstances may the property accommodate pets unless specifically requested and authorized by the Property Owner or any other contact person appointed by the property owner.

  1. Property Check In & Check Out Policy

You must arrive at the booked property after 14.00 hrs (CET) (Check-In) and depart by 10.00 hrs (CET) (Check-Out). If you arrive later than office hours (16.30 hrs) you have to advise us in advance to be able to arrange for the keys collection.

  1. Property Pay Per Use Services

We recommend that you ask us about “pay per use” services in the property in question prior to making your booking.

  1. Cancellation Policy

Should you or any other member of your party need to cancel your booking, cancellation charges will be levied and will be payable as detailed below. Please note, cancellations can only be accepted from the party leader, in writing and sent to our office by Fax or on email. The cancellation charge is calculated from the date and time we receive written notification and is applicable as follows:

Cancellation Fees Property
More than 29 Days To Arrival 20% Of Quoted Price
Less than 28 Days but more 7 Days 50% of Quoted Price
Less than 7 days 100%

Any requests for cancellations must be received in writing between Monday to Friday from 09.00 hrs to 16.30 hrs (CET) and Saturday from 09.00 hrs to 12.00 hrs (CET). Any requests for cancellations that are received on Saturday after 12.00 hrs (CET), or all day on Sundays will be deemed not to have been received by us until the next working day. If transmission is by e-mail, it is the responsibility of the sender to get confirmation of receipt within 24 hours to avoid any misunderstanding.

  1. Changes or Modification in Booking Policy

Should you or any other member of your party need to change or modify the dates or number of persons relating to the booking of the property, you may do so subject to availability. If it is possible for us to make the amendment we will charge any applicable increase in the price if the amendments relates to a change of date which falls into a higher pricing season or an increase in number of persons booked. Please note, changes may only be accepted from the party leader, in writing and sent to our office by Fax or on email.

Any requests for changes or modifications to your booking must be received in writing/by telephone between Monday to Friday from 09.00 hrs to 16.30 hrs (CET) and Saturday from 09.00 hrs to 12.00 hrs (CET). Any requests for changes or modifications to your booking that are received on Saturday after 12.00 hrs (CET), or all day on Sundays will be deemed not to have been received by us until the next working day. If transmission is by e-mail, it is the responsibility of the sender to get confirmation of receipt within 24 hours to avoid any misunderstanding.

  1. Travel Documents

You are responsible for your own and your party’s passports, insurance documents, or Entry Visa to Malta if this is required by law.

  1. Swimming Pool

Please familiarize yourself thoroughly with the depth of the pool and how to get out, and exercise safety and caution at all times, especially with children, non-swimmers and if diving. Children and non-swimmers are your responsibility at all times.  The swimming pool is usually not available in low season. If your rental falls within this season please check with us that the pool is open.

  1. Severability

If any provision of this Agreement is held to be invalid or void for any purpose, the said provision only shall for that purpose be deemed to be omitted from this Agreement. Such omission shall not affect or prejudice the validity, effectiveness or enforceability of the rest of the provisions of this Agreement.

  1. Applicable Law & Jurisdiction

This is a Maltese website and is subject to the Laws of the Republic Of Malta, and all disputes are subject to the exclusive jurisdiction of the Courts of Justice of Malta.

  1. In Case Of Difficulty

In case of difficulty interpreting these Terms & Conditions you may contact us on the following telephone numbers (+356) 79284217 or via Email by using the Contact Us form on this Website.

FOR MORE INFORMATION, BOOKINGS AND FURTHER ACCOMMODATION IN MALTA AND GOZO KINDLY VISIT: WWW.CHESTERTONS.COM.MT.